How much is shipping and how fast is delivery? In the tables below you will find all the information about shipping and delivery conditions.
The delivery time depends on the costume type and current production situation. If you want to know exactly, please contact us, we will gladly give you a detailed information.
If you want an appointment because you or the customer needs it as fast as possible, we recommend an express delivery! A direct pickup is not possible !!
The goods are usually shipped between 03 to 23 working days after receipt of payment. Depending on the type of costume and current order situation !! (After ordering you will receive the exact delivery date)
Standard costumes> approx. 03 to 05 working days (Price group 250,00 € to 850,00 €)
Premium costumes> approx. 20 to 23 working days (price group 900,00 € to 2,000,00 €)
Without special requests such as color change, logo printing or extra accessories! plus shipping time to the respective countries (see information under shipping)
Example: Bunny Running Costume 13 (74p / from 249,00 €) Production approx. 03 to 05 working days + average delivery time 02 to 05 working days within Germany
Example: Hase running costume 5 (102h5-05 / from 1.599,00 €) Production approx. 20 to 23 working days + average delivery time 02 to 05 workdays within Germany
Note Express order:
Please note that the express shipping does not accelerate the production time, but only the shipping!
National Express Shipping> Order including prepayment must be completed by 13:00 clock
International Express Shipping> Order including prepayment must be completed by 13:30 clock
(Package processing & delivery only on weekdays / Saturday delivery plus 20,00 € extra fees)
(Punctual delivery is subject to the DHL & UPS / Mascot24 is not liable for loss or subsequent deliveries!)
Note Goods value over €1,000.00 outside the EU or Switzerland:
Outside the EU and to Switzerland, we have to electronically declare the export to customs from a goods value of €1,000.00. For customs clearance, we have to prepare extra customs papers, which each customer will be charged extra for after shipping, depending on the value of the goods from €85.00 (up to €150.00). We cannot display these costs in the shopping cart, as they have to be made individually each time.
For an invoice without 19% VAT, we need your company identification number (UID). Unfortunately, we cannot reimburse the VAT at a later date.